My article, "Prospecting by Telephone–Skills Self-Checklist", has been posted (with permission, of course) on SOLDLAB. I've mentioned SOLD MAGAZINE here before— in fact, they reprinted a couple of my articles. SOLD MAGAZINE and SOLDLAB are "sister publications." (Sorry, don't know of an equivalent "gender-unspecific" term!)
In any case, SOLD MAGAZINE is a free on-line monthly magazine for sales professionals around the world. It's very impressively done, with clean, attractive layout, and practical how-to info by knowledgeable experts (in a humble tone, I'm referring to their other writers, of course!)
SOLDLABis a blog, updated daily or thereabouts, as blogs are. Good stuff that's not in the main magazine.
Here's the link to my "Prospecting by Telephone–Skills Self-Checklist" When you go there, you'll find how to subscribe to both SOLD MAGAZINE and SOLDLAB: Go to article