"COLD CALL SALES AND PROSPECTING CHECKLIST: 14 PRACTICAL STRATEGIES WHEN COLD-COLD CALLING"  which had been here in four parts is  now  a short E-book,  available via Amazon. 

You can read it on a Kindle, or in various other E-reader formats, including your PC.  Amazon offfers free apps to enable you to do that.

Order e-edition of Overcoming objections: why prospects DO NOT buy